Airship Developers
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Airship Developers
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Rest API
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Contacts
Write a contact
Append feedback
Append purchase history
Append booking data
Append WiFi data
Append ticket data
Append other PoPs
Bookings
Search Contact
Vouchers
Postman collection
Integration Tutorials
Table Bookings
WiFi Splash Pages
Feedback Platforms
Purchase / EPOS data
SOAP API (legacy)
Overview
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Contacts
Working with contacts in Airship
Contacts are the basis of all customer data in Airship. Contacts records can store all sorts of data such as contact information and personal details. A contact record can also have any number of transactional records attached to them to represent a contact's timeline of interactions. For example, Table Bookings, WiFi interactions, Feedback, Purchase History and more.

Contact merging

Airship automatically merges contact records together based on unique customer identifiers. These identifiers are email or mobile_number. In other words, if you write a contact to us with an email address or mobile that already exists as part of a contact on Airship, we'll automatically update and/or append the data you send to the pre-existing contact record.
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Contact merging